We manage returns without disruptions

Our end-to-end stock returns management service ensures fast & accurate processing of faulty, warranty, and unwanted products

Full Returns Processing & Sorting

Every returned product follows a systematic process to ensure it’s properly assessed and categorized:

Immediate inspection and logging into our warehouse management system (WMS).

Sorting based on return reason—faulty, warranty, or unwanted stock.

Detailed tracking and reporting, so you always have visibility into return volumes and trends.

Product Grading & Quality Control

Not every return is a lost cause. Our team carefully grades each product to determine its best next step:

Resalable stock that can be returned to inventory.

Reworkable items that can be repaired or repackaged.

Defective products that need to be scrapped or responsibly disposed of.

By accurately grading stock, we help businesses recover value from returns instead of writing them off entirely.

Reworking & Refurbishment Options

In some cases, a returned product isn’t faulty—it just needs minor adjustments to be resale-ready again. We provide:

Repackaging and relabeling to return items to inventory.

Minor repairs or modifications, reducing unnecessary waste.

Customized reworking solutions based on your product needs.

For products that can’t be resold or reworked, we ensure they’re disposed of responsibly. Whether it’s recycling, safe disposal, or destruction, we handle it with efficiency and compliance, helping you minimize environmental impact.

 

Why Businesses Trust Us for Returns Management

We turn returns from a problem into a streamlined, efficient process. Companies partner with us because we provide:

A structured approach that eliminates confusion and speeds up processing.

Data-driven insights to help you understand return trends and reduce waste.

Value recovery strategies, ensuring reworkable items don’t go to waste.

Flexible solutions, tailored to your product type and return policies.

Ready to implement a better returns process?

As a long established business, we can take care of all your 3PL needs from receiving and storing your products to pick and pack and transport management. Experience the difference with McPhee.

HEAD OFFICE

127 Orchard Rd,
Chester Hill NSW 2162

© 2024 – 2025